FAQ

Can I personalize my order?
Yes — products marked personalized have a text box at checkout. Add the name or photo there.

Where is my order?
You will get a tracking link by email as soon as it ships.

Is gift wrapping available?
Items ship in gift-ready packaging. Add a note at checkout for a free gift message card.

When will my Christmas order arrive?
Order by December 15 (US) or December 8 (international) for delivery before December 25.

What if my item arrives damaged?
Send us a photo within 14 days of delivery and we will replace it or refund you in full.